GAS AUSTRALIA

Feedback & Complaints

Feedback Details

Feedback Type

What is the difference?

Complaint: A complaint is when you are dissatisfied with a service, decision, or experience and want us to investigate or address the issue.
Feedback: Feedback is your comments, suggestions, or compliments to help us improve our services, or let us know what we're doing well.
Enquiry: An enquiry is a request for information, clarification, or assistance about our services, processes, or policies.

Type of Complaint

Invoice Number

Where can I find my Invoice Number?

Locating your Invoice Number

You can locate your Invoice Number on the top-right side of the ATCO invoice.
It is a 10 digit number starting with 1800.

Gas Meter Number (if known)

Feedback Details

What outcome would you like?

Does the feedback relate to a physical address?

Yes

Submit an Enquiry

We would love to hear from you!

To submit an enquiry, please click on the button below

Open Enquiry Form

Your Details

First Name	Last Name
Email	Phone

Address Related to Feedback

Street	City / Suburb
State

Related Images & Files (Optional)

Select the number of Files/Images you wish to upload related to your feedback

Attachment 1

Attachment 2

Attachment 3

Attachment 4

Attachment 5

Hidden

Thank you URL

Privacy
ATCO collects this information for the purpose of providing our services to you. For more information on how ATCO collects, uses, holds and discloses your personal information, see our privacy policy at www.atco.com/en-au/privacy.html